Shipping policy

Shipping Policy

Thank you for shopping with Rare Wagon.

We are committed to delivering your order as quickly and efficiently as possible.

Order Processing

All orders are processed within 2–3 business days after payment has been received.

Orders are processed Monday to Friday, excluding public holidays.

Once your order has been processed and dispatched, you will receive a shipping confirmation email with tracking information (where available).

Shipping Times

Estimated delivery times are:

United Kingdom

Delivery within 7–10 business days after dispatch.

Please note that delivery times are estimates and may occasionally be affected by factors outside of our control, including courier delays, customs processing, weather conditions, or peak seasonal demand.

Shipping Costs

Shipping costs, if applicable, will be calculated and displayed at checkout before you complete your purchase.

Any free shipping promotions will be clearly stated on our website.

Tracking Your Order

Where tracking is available, you will receive tracking details via email once your order has been shipped.

If you have not received your tracking information within 5 business days of placing your order, please contact us at:

admin@rarewagon.co.uk

Incorrect Shipping Information

Please ensure that your shipping address is entered correctly at checkout.

Rare Wagon cannot be held responsible for orders shipped to an incorrect address provided by the customer.

Lost or Delayed Shipments

If your order has not arrived within the estimated delivery timeframe, please contact us at admin@rarewagon.co.uk and we will investigate the matter with the shipping carrier.

Contact Us

If you have any questions regarding shipping, please contact: